Program Enrolment and Payments
By enrolling in a Strop Academy program, workshop, coaching session, or course, you agree to pay all applicable fees associated with the selected service.
Fees may be paid:
- In full upfront
- Through approved instalment arrangements
- Via online payment gateways made available through the Website
All prices are listed in the applicable currency unless otherwise stated and may be subject to taxes where required by law.
Strop reserves the right to modify pricing at any time; however, changes will not affect confirmed enrolments already paid for.
Online Payments
Online payments made through the Website are processed using third-party payment providers.
By making a payment, you acknowledge and agree that:
- Payment information is processed securely by third-party providers
- Strop does not store full credit card or banking details
- You are responsible for ensuring payment information provided is accurate and authorised
Strop is not liable for:
- Payment gateway failures
- Banking delays
- Unauthorised access caused by factors outside our reasonable control
- Third-party payment processing errors
If a payment fails or is reversed, access to services or programs may be suspended until outstanding amounts are settled.
Refund Terms
Unless otherwise stated in writing for a specific program, the following refund terms apply.
Digital Products and Downloadable Resources
Payments for downloadable materials, digital products, templates, or recorded content are non-refundable once access has been granted.
Training Programs, Workshops, and Courses
Cancellations by Participant
- Cancellations made before the start date and within the first week from the starting date of the course are eligible for a full refund.
- Cancellations made beyond 7 working days from the date of the first class may not be eligible for a refund.
- No cancellations are allowed and no refund will be made after attending two sessions.
- Failure to attend a session or program does not automatically qualify for a partial or full refund.
Transfers
At Strop’s discretion, enrolments may be transferred to:
- Another participant
- A future cohort or session
- An alternative program of equivalent value
Requests for transfers must be submitted in writing.
Coaching and Consulting Sessions
- Scheduled coaching or consulting sessions may require advance notice for cancellation or rescheduling.
- Missed sessions or late cancellations may be treated as completed sessions and may not be refundable.
Cancellation or Rescheduling by Strop
Strop reserves the right to:
- Reschedule programs or sessions
- Change facilitators or delivery formats
- Cancel a program due to insufficient enrolments, operational requirements, or unforeseen circumstances
Where a program is cancelled by Strop, participants may be offered:
- A refund
- Credit toward future programs
- Transfer to another session or offering
Strop shall not be responsible for additional costs incurred by participants, including travel, accommodation, or related expenses.
Subscription and Recurring Payments
For subscription-based services:
- Fees may be charged automatically on a recurring basis
- Users may cancel subscriptions before the next billing cycle
- No partial refunds are provided for unused subscription periods unless required by law
Strop reserves the right to modify subscription pricing with reasonable notice.
Chargebacks and Payment Disputes
Users agree to contact Strop directly to resolve payment concerns before initiating chargebacks or payment disputes with financial institutions.
Strop reserves the right to suspend access to services where a chargeback or disputed transaction is initiated without reasonable cause.
Consumer Rights
Nothing in these Terms excludes rights available under applicable Consumer Law or other mandatory consumer protection legislation in India.
Where required by law, certain guarantees, remedies, or refund rights may apply notwithstanding the above policies.